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Questionnaire

Dear business partners,

in connection with the maintenance of the quality management system according to STN EN ISO 9001 and STN EN ISO 13485 as amended in our organization and the effort to continuously improve and enhance customer service, we kindly ask you to fill out this questionnaire in order to obtain feedback.

Questionnaire for the customer

Evaluation of the BIOGEMA Košice product supplier

  • 1 is the best rating, 5 is the worst rating

How do you evaluate the cooperation with the sales representatives of our organization?

How do you evaluate the way we order our products?

How do you evaluate the method of delivery of products and delivery time?

How do you evaluate the quality of our products?

How do you rate the documentation supplied with our products?

How do you evaluate the warnings in the documentation regarding the safety of diagnostic kit processing?

How do you rate information about news and promotions, about new products?

How do you evaluate the procedure for dealing with adverse events? (Please complete only in case of an adverse event.)

What overall rating would you give to our organization?

Were there any complications with the use of medical devices supplied by BIOGEMA?